Pet City Co Payment Policy

1. Accepted Payment Methods

At Pet City Co, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: American Express, Diners Club, Discover, MasterCard, Visa, JCB, UnionPay
• PayPal & Shop Pay
• Google Pay & Apple Pay

All payments are processed in United States Dollars (USD).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Pet City Co website are in United States Dollars (USD)
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

The Pet City Co store uses SSL encryption and trusted payment gateways to ensure your transactions are secure. We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Return & Refund Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@petcityco.com.

6. Fraud Prevention

Pet City Co reserves the right to cancel or hold any order suspected of fraud or unauthorized activity. Additional identity verification may be requested for high-value transactions.

7. Contact Us

• Store: Pet City Co
• Address: 6498 Cheboygan St, Frederic, MI 49733
• Email: info@petcityco.com
• Phone: +1 (810) 215-3334
• Hours: Monday to Friday: 9:00 AM to 5:00 PM (EST)

We do our best to reply to your email within 1 to 2 business days.