This website is operated by Pet City Co. Throughout the site, references to "the Company" pertain to Pet City Co. Use of this website, including all information, tools, and services available herein, is conditioned upon acceptance of all terms, conditions, policies, and notices stated here.
Visiting the site or completing a purchase constitutes engagement in the "Service" and an agreement to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Accessing or using any part of the site signifies agreement to these Terms. If all terms and conditions of this agreement are not accepted, access to the website and use of any services are prohibited.
The store is hosted on Shopify Inc., which provides the e-commerce platform for the sale of products and services.
By agreeing to these Terms, users represent reaching the age of majority in the state or province of residence, or having provided consent for any minor dependents to use this site. Products may not be used for any illegal or unauthorized purpose, nor may any laws in the applicable jurisdiction be violated. A breach or violation of any Terms results in the immediate termination of Services.
The right to refuse service to anyone for any reason at any time is reserved. It is understood that content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. Reproduction, duplication, copying, selling, or exploiting any portion of the Service without express written permission from Pet City Co is prohibited.
No responsibility is assumed if information on this site is inaccurate, incomplete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the material on this site is at the user's own risk.
Product prices are subject to change without notice. The right is reserved to modify or discontinue the Service (or any part thereof) without notice at any time. No liability is held toward any party for price changes or discontinuance of the Service.
Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to the Return Policy. While every effort is made to display colors and images accurately, monitor display accuracy is not guaranteed.
The right is reserved to refuse or cancel any order. Quantities purchased per person or per order may be limited or canceled at the Company's discretion. In the event of an order change, notification will be attempted via the email or billing address provided. The provision of current, complete, and accurate purchase and account information is required for all transactions.
Access to third-party tools or links to unaffiliated websites may be provided. No responsibility is held for examining the content or accuracy of these external sites, and no liability exists for harm or damages related to third-party goods or services.
If creative ideas, suggestions, or feedback are submitted, Pet City Co may, at any time and without restriction, edit, copy, and distribute those comments. There is no obligation to maintain comments in confidence or provide compensation.
The submission of personal information through the store is governed by the Privacy Policy.
Occasionally, site information may contain typographical errors or omissions relating to descriptions, pricing, promotions, and availability. The right is reserved to correct errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.
Use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to infringe upon intellectual property rights; (d) to harass, abuse, or discriminate; (e) to upload viruses or malicious code; or (f) to collect the personal information of others.
No guarantee is made that the service will be uninterrupted, timely, or error-free. Pet City Co shall not be held liable for any claims, losses, or damages arising out of the use of the website or a breach of these Terms.
Agreement is made to indemnify and hold harmless Pet City Co and its affiliates from any claim or demand made by any third party due to a breach of these Terms of Service.
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed, and remaining provisions shall remain valid. These Terms are effective until terminated by either the user or the Company.
These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of the USA.
Questions about the Terms of Service should be sent to us at:
We aim to respond to all email inquiries within 1 to 2 business days.