Parrot Wooden Stand & Pole Toy for Birds

Q: What is the stand made of?
A: The Parrot Wooden Stand and Pole Toy is made from high quality apple wood. This natural material is durable, safe, and non toxic for birds, making it perfect for feathered friends.

Q: Is it safe for birds?
A: Yes! The apple wood construction is completely safe and non toxic for parrots and other birds. Designed to provide a comfortable and secure perching surface without any harmful chemicals or treatments.

Q: How is it assembled?
A: Assembly is quick and easy. The stand comes with simple instructions and requires no tools. Just follow the step by step guide included in the package for setup in minutes.

Q: Which birds is it suitable for?
A: The stand is ideal for parrots and other medium to large birds. It provides a sturdy, comfortable perching surface that supports active birds while encouraging natural behavior and exercise.

Q: How is it cleaned?
A: Cleaning is simple and straightforward. Wipe the stand with a damp cloth to remove dust and debris. For deeper cleaning, use mild soap and water, then dry thoroughly. The natural wood finish is easy to maintain and will last for years with proper care.

Q: How long will it take for an order to arrive?
A: Processing: 1 to 2 business days to handle and prepare the order (cutoff is 5:00 PM EST).
Transit: 6 to 8 business days. Once dispatched via USPS, UPS, or FedEx, the package will be in transit.
Total Time: 7 to 10 business days is when delivery can be typically expected.

Q: How can an order be tracked once it has shipped?
A: As soon as a package ships, a confirmation email containing a tracking number will be sent. This number can be used to monitor the package's progress on the Order Tracking Page. If any delays or issues arise, the support team is available Monday through Friday.

Q: What is the return policy?
A: A 30 day return window is available from the delivery date. Items must be in their original unused condition with all original packaging. For health and safety reasons, some items are marked as Non Returnable on their product pages. Full details can be found in the Refund Policy.

Q: How long does it take to get a refund?
A: Once the return reaches the facility and passes inspection, a refund is issued to the original payment method. Most banks take about 7 business days to process. For exchanges, contact info@petcityco.com.

Q: How can Pet City Co be contacted?
A: Email: Send a message to info@petcityco.com. All inquiries are responded to within 1 to 2 business days.
Phone: +1 (810) 215-3334
Address: 6498 Cheboygan St, Frederic, MI